Last Updated on July 4, 2025 by Olga Davis
At CoinRabbit, your privacy and data ownership are a top priority. In accordance with global privacy regulations like GDPR and CCPA, we provide a clear and secure way for you to request the deletion of your account and associated personal data.
This guide covers:
- What to do before requesting account deletion
- How to submit a request to our support team
- What to expect after your request is received
Your Right to Delete Account and Personal Data
You have the right to request the permanent deletion of your CoinRabbit account, along with any personal data linked to it. This process must be initiated manually by contacting our support team via email. Once your request is verified, we’ll proceed with deletion in accordance with applicable privacy laws.
What to Do Before Deleting Your Account
To avoid delays or complications, please make sure your account is fully settled before submitting your deletion request. This means:
- ✅ Withdraw all funds to prevent loss of access after deletion
- ✅ Repay and close all active loans to ensure no outstanding obligations remain
Only after completing these steps should you proceed with the deletion request.
How to Request Account Deletion
To delete your CoinRabbit account, please follow these steps:
- Open the email account linked to your CoinRabbit profile
- Compose a message addressed to: [email protected]
- Use this subject line:
Request to delete my CoinRabbit account - In the body of the email, include:
- The email address associated with your account
- A clear statement requesting deletion
- (Optional) A reason for your request
Here’s a template you can use:
Subject: Request to delete my CoinRabbit account
Hello CoinRabbit Support Team,
I would like to permanently delete my CoinRabbit account associated with this email address. Please remove all personal data in accordance with applicable data protection laws.
What Happens Next?
Once we receive your email:
- Our support team will review and confirm your request
- You may be asked to verify ownership of the account
- If your account is fully settled, we will proceed with deletion within 30 days
- You’ll receive a confirmation email once your account has been successfully removed
Note: As a financial service provider, CoinRabbit may be legally required to retain certain transaction or identity records for a limited period, even after your account is closed.
